Shop now, pay with Klarna

We’ve partnered with Klarna to give you a better shopping experience.

3 interest-free instalments with Klarna

Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. Subject to status. Ts&Cs and late fees apply.

Pay for your purchase in three instalments using an accepted debit or credit card. Klarna will collect the first payment when you make your purchase, the second payment after 30 days and the final payment after 60 days.

You can view and manage your payments in the Klarna app or by logging in at Klarna.com/uk.

Klarna is available to UK residents aged 18 or over, subject to status and eligibility.


How to pay with Klarna

  1. Add your item or items to your basket and proceed to checkout.
  2. Choose Klarna as your payment method.
  3. Follow Klarna’s instructions to complete your purchase.
  4. Manage your order and payments through the Klarna app or website.

     

    Frequently asked questions about Klarna

    Cannot find the answer here? Contact Customer Support or  you can reach Klarna at https://www.klarna.com/uk/customer-service/ or by downloading the Klarna app.

    What happens if I make a return?
    Follow our returns instructions and retain your return tracking information. You should also report the return through the Klarna app or website. Klarna will update your payment plan after we have received and processed the return. Refund timing will depend on the payment method used and Klarna’s processing times.

    What should I do if an item is damaged, faulty or incorrect?
    Contact our Customer Support team so that we can resolve the problem. You should also select “Report a problem” for the relevant purchase in your Klarna account. Klarna may pause the payment plan while the matter is investigated.

    What should I do if my order has not arrived?
    You do not need to pay the statement until you have received your order. Please bear in mind that most items can take 10-14 days for delivery. Contact Customer Support for an update on the delivery. Make sure to log into your Klarna account and “Report a problem” to pause your statement until you’ve received your order.

    My statement is incorrect. What should I do?
    If your statement does not match your order details, please contact Customer Support for a correction of your statement. Make sure to log into your Klarna account and “Report a problem” to pause your statement until the details have been corrected.

    What happens if I miss a payment?
    Pay in 3 is a credit product, and you are required to make the scheduled payments to Klarna.

    If Klarna cannot collect a payment, it may make further collection attempts or request payment of the outstanding amount separately. Missed payments may be reported to credit reference agencies, which could make obtaining credit from Klarna or other lenders more difficult or expensive in the future. Unpaid debt may also be referred to a debt collection agency.

    If you are having difficulty making a payment, contact Klarna as soon as possible. Full details are available in Klarna’s terms and conditions.